I'm Jeremy Mack, a dynamic engineer and solution architect with extensive experience in developing, implementing, and supporting complex software systems across diverse business environments, from renowned corporations to innovative startups. My focus is on leveraging emerging technologies to deliver impactful benefits to businesses and end users. I have a proven track record of guiding projects from concept through delivery, ensuring seamless integration and user-centric solutions.
AVP Solution Architect for Incubation & Emerging Tech, Synchrony Financial
Led the incubation of cutting-edge technologies, including Generative AI, Blockchain, and Mixed Reality, securing patents and driving Synchrony’s technology innovation.
Enhanced collaboration across internal and external teams using Agile methodologies, aligning technology strategies with long-term business objectives.
Guided the development of state-of-the-art financial technology solutions, positioning Synchrony as a leader in the industry.
(Aug 2018 – Apr 2022)
AVP IT Solution Architect, Synchrony Financial
Designed and implemented the architecture for Synchrony’s first installment loan product, SetPay, streamlining platform capabilities and integrating with enterprise systems.
Played a key role in researching and integrating emerging technologies, driving continuous innovation across Synchrony’s IT infrastructure.
Streamlined mobile platform modernization and ensured robust architecture security and compliance.
(Sep 2015 – Aug 2018)
AVP IT Systems & Front-End Conversion Lead, Synchrony Financial
Directed the optimization of Synchrony’s modern web application deployment, reducing deployment times by over 90%.
Collaborated with Synchrony DevOps to successfully implement the company’s first production AWS deployment, enhancing cloud infrastructure.
Led the core microservices team in developing secure web services, establishing React Component standards, and modernizing legacy applications.
(Feb 2001 – Sep 2013)
Senior Software Engineer, Send Global Corp
Spearheaded the design, development, and deployment of custom applications that supported Send Global’s global communication services, significantly improving operational efficiency.
Managed and mentored a team of engineers, fostering the adoption of best practices and enhancing overall team performance.
Drove the successful completion of multiple projects by managing all stages from requirement gathering to deployment and post-launch support.
Developed innovative solutions that enabled the scaling of Send Global’s services, facilitating enhanced communication for a global user base.
(Feb 1997 – Mar 2001)
Review Specialist / Designer / Developer, Tucows Inc.
Reviewed and designed software and web applications, ensuring they met high standards of functionality and user experience.
Contributed to the development and maintenance of Tucows' web services, supporting a vast library of software and internet resources.
Worked closely with various teams to enhance product features, resulting in improved user engagement and satisfaction.
(2001 – Present)
Freelance Software Engineer
Planned, designed, developed, and deployed comprehensive e-commerce websites and applications using Microsoft and open-source technologies.
Developed and deployed various Alexa Skills for clients, including home automation and healthcare, delivering solutions that met client needs.
Conducted in-depth business analysis, developed detailed project plans, and managed the full lifecycle of development, testing, and deployment to ensure successful outcomes.
Designed and developed user-friendly application interfaces, focusing on intuitive design and seamless navigation.
Managed and supervised sub-contracted developers, coordinating efforts to ensure project milestones and quality standards were met.
Created and launched a daily local news podcast tailored to specific cities, offering brief, high-quality episodes that keep listeners informed about local news, weather, and positive stories. The project involved developing an efficient content curation process and a seamless podcast distribution strategy.
Project Goals
Develop a podcast platform that delivers local news to multiple cities, designed to fit into listeners' morning routines.
Create a concise, engaging format that balances serious news with uplifting content.
Integrate AI to curate city-specific news and deliver timely, relevant episodes.
Ensure the podcast is available across major platforms like Spotify, Apple Podcasts, and Google Podcasts.
Build and maintain a growing, engaged community of listeners.
Client
Me!
Category
Podcast Production / Generative AI
Start Date
09/08/2023
End Date
Present
Tools
Open AI, Azure, AWS, ReactJS, NodeJS
Challenges and Solutions
Challenge 1: Efficiently gathering and curating news for multiple cities in a short daily time frame.
Solution: Integrated AI-driven technology to automate the process of gathering and curating local news, ensuring that each city’s episode is fresh, relevant, and tailored to the audience.
Challenge 2: Ensuring high-quality production while keeping the episodes short and engaging for busy listeners.
Solution: Developed a tight, structured format that combines news, weather, and a positive story within 5-6 minutes, using sound editing tools like Audacity and Adobe Audition to maintain audio quality.
Challenge 3: Growing and engaging a community across different cities with unique local interests.
Solution: Leveraged social media platforms and integrated listener participation through the “Question of the Day” feature, driving interaction and feedback, which helped refine content and build a loyal following.
Key Features:
capabilities.
AI-Driven Content Curation: Utilized AI to gather, filter, and present up-to-date, city-specific news and weather information.
Engaging and Timely Format: Episodes are designed to fit into morning routines, balancing local news, weather, and positive stories.
Cross-Platform Availability: Ensured the podcast is accessible on Spotify, Apple Podcasts, Google Podcasts, and other major platforms.
Community Engagement: Integrated listener participation through social media and the “Question of the Day” segment to foster engagement and feedback.
Newsletter Signup and Social Media Integration: Launched a newsletter to provide additional content and updates, helping build a deeper connection with the audience.
Outcome:
Morning Beat quickly became a go-to morning routine for its target audience, with an increasing number of daily listeners across major cities. The AI-driven content curation ensured timely and relevant episodes, while the engaging format boosted listener loyalty. The use of social media for community engagement led to higher interaction rates and a growing listener base.
Holiday NFT
Developed a web-based user interface for minting, displaying, and trading unique holiday-themed NFTs (non-fungible tokens). The platform was designed to be intuitive and accessible, allowing users to easily interact with blockchain technology and create festive digital assets for a global audience.
Project Goals
Develop a podcast platform that delivers local news to multiple cities, designed to fit into listeners' morning routines.
Build a user-friendly platform where individuals can mint and showcase holiday-themed NFTs.
Ensure seamless integration with blockchain to support secure transactions and ownership verification.
Create a responsive, visually engaging interface that appeals to both crypto-savvy users and NFT newcomers.
Implement features for listing and trading NFTs on the platform.
Challenge 1: Providing a seamless user experience for NFT minting and trading in a complex blockchain environment.
Solution: Developed a simplified interface using ReactJS, allowing users to mint, list, and trade NFTs with minimal blockchain knowledge. Integrated MetaMask for secure wallet connections and Web3.js for interaction with the Ethereum blockchain.
Challenge 2: Managing the storage and retrieval of NFT assets.
Solution: Utilized IPFS (InterPlanetary File System) to securely store and retrieve NFT metadata and assets, ensuring decentralization and scalability for storing digital collectibles.
Challenge 3: Ensuring compatibility across devices while maintaining security in blockchain transactions.
Solution: Built the platform using responsive web design principles to ensure accessibility across desktop and mobile devices. Employed smart contract auditing and testing to maintain secure and transparent transactions on the Ethereum blockchain.
Key Features & Capabilities:
Minting and Trading NFTs: Users can create and trade unique, holiday-themed NFTs on the Ethereum blockchain.
Wallet Integration: Integrated MetaMask to allow users to securely connect their Ethereum wallets for transactions.
Decentralized Storage: Leveraged IPFS for decentralized storage of NFT assets and metadata.
Blockchain Transparency: Implemented Ethereum smart contracts to handle ownership and transaction history in a transparent and immutable way.
Outcome:
The Holiday NFT platform has successfully enabled users to create and trade holiday-themed NFTs, driving engagement and interest in the NFT space. The intuitive interface and secure blockchain integration have made the platform accessible to a wide range of users, from crypto enthusiasts to those new to NFTs. By leveraging decentralization and transparency, the platform has created a trusted environment for digital asset creation and trading.